NHTSA Complaint #11398779 — 2017 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11398779
Vehicle	2017 SUBARU OUTBACK
Component	SERVICE BRAKES
Date of Incident	February 4, 2021
Date Filed	March 2, 2021
Mileage	30,929 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAD JUST ENTERED THE GOLF COURSE PARKING LOT AND HAD TURNED RIGHT TO ENTER A PARKING SLOT. MY SPEED WAS LESS THAN 5 MPH. MY CAR SUDDENLY ACCELERATED OUT OF CONTROL, HIT THE CONCRETE PARKING BLOCK AND JUMPED OVER A 1 FOOT HIGH WALL WHICH WAS 3 FT. AWAY FROM THE BLOCK. THE CAR ENDED UP ON A DOWNSLOPE AND THE REAR WHEEL FORTUNATELY CAUGHT ON A RETAINING WALL. I WAS NOT INJURED AND THE AIRBAGS DID NOT DEPLOY. THERE WAS ONE WITNESS TO THIS TERRIFYING EVENT WHICH OCCURRED ON FEBRUARY 4TH AT ABOUT 8:10 AM IN A PARKING SPOT THAT I HAVE USED AT LEAST 50 TIMES IN THE PAST YEAR.

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