NHTSA Complaint #11398502 — 2012 FORD FUSION LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	11398502
Vehicle	2012 FORD FUSION
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	November 24, 2020
Date Filed	March 1, 2021
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED WITHOUT WARNING TWICE WITHIN 5 MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DRIVER'S SIDE FRONT AND REAR DOOR HANDLES WERE INSPECTED AND REPLACED. DUVAL FORD (1616 CASSAT AVE, JACKSONVILLE, FL 32210, (888) 363-9533) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Related Complaints for the 2012 FORD FUSION

Other LATCHES/LOCKS/LINKAGES:DOORS:LATCH Complaints

#11495690 — December 1, 2022 — The contact owns a 2012 Ford Fusion. The contact stated while her passenger was attempting to open the front passenge...

#11419737 — June 5, 2021 — Passenger side door openned while driving. Passenger could have been exposed. Vehicle next to car could have been d...

#11417441 — May 17, 2021 — My driver's side door would not open from the inside, I would have to have someone let me out from the outside. This ...

#11386365 — January 4, 2021 — TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR LOCKING MECHANISM MA...

#11255098 — September 12, 2019 — TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE DOOR LATCHES ON ALL THE DOORS WERE NOT OEPRATING...

Recent Complaints for the 2012 FORD FUSION

#11717684 — STEERING — February 12, 2026 — I am writing to formally report that the safety recall repair on my 2012 Ford Fusion has failed to resolve the danger...

#11715658 — STEERING — February 4, 2026 — I am writing to formally file a complaint and request resolution regarding a serious safety issue involving my 2012 F...

#11711350 — STEERING — January 16, 2026 — My vehicle all of a sudden showed a "power steering assist fault," luckily it was parked. This is a problem with the ...

#11709868 — STEERING — January 9, 2026 — The contact owns a 2012 Ford Fusion. The contact stated that after starting the vehicle, the message "Electric Steeri...

#11709182 — STEERING — January 6, 2026 — What component or system failed or malfunctioned, and is it available for inspection upon request? Power Steering ...