NHTSA Complaint #11386365 — 2012 FORD FUSION LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	11386365
Vehicle	2012 FORD FUSION
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	December 31, 2020
Date Filed	January 4, 2021
Mileage	158,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR LOCKING MECHANISM MALFUNCTIONED AND THE DOOR WOULD NOT REMAIN CLOSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. VEHICLE WAS REPAIRED. THE LOCAL DEALER ALAN VIGIL FORD LOCATED AT 6790 MT ZION BLVD, MORROW, GA 30260 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 158,000. THE VIN WAS NOT AVAILABLE.*DT CONSUMER STATED DOOR LATCH WAS REPLACED.*JB

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