NHTSA Complaint #11397972 — 2020 SUBARU LEGACY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11397972
Vehicle	2020 SUBARU LEGACY
Component	POWER TRAIN
Date of Incident	February 25, 2021
Date Filed	February 25, 2021
Mileage	18,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

MY CAR BEGINS TO JERK OR PULSATE, AS IF POWER IS BEING APPLIED AND REMOVED QUICKLY, WHILE THE CAR IS UNDER LOAD. I FIRST NOTICED THIS PROBLEM WHILE DRIVING UP LONG INCLINES ON THE INTERSTATE. THEN, I NOTICED IT WHILE ACCELERATING FROM RELATIVELY SLOW SPEED TO HIGHWAY SPEEDS. TODAY, WHILE DRIVING ON A LEVEL HIGHWAY MAINTAINING SPEED, THE CAR KEPT DOING IT IN A VERY NOTICEABLE (HARD) MANNER. I HAVE TAKEN THE CAR TO THE DEALERSHIP, BUT THEY DIDN'T OBSERVE THIS PROBLEM AND SAID THE CAR WASN'T SHOWING ANY CODES. MY CAR HAS BETWEEN 18,500 MILES ON IT, AND THE PROBLEM CONTINUES TO GET WORSE. IT IS BECOMING MORE NOTICEABLE AND MORE COMMON.

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