NHTSA Complaint #11697739 — 2020 SUBARU LEGACY
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS issue reported to NHTSA
Complaint Details
| ODI Number | 11697739 |
| Vehicle | 2020 SUBARU LEGACY |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Date of Incident | |
| Date Filed | |
| Mileage | 29,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The contact owns a 2020 Subaru Legacy. The contact stated that during inclement weather, the front driver and front passenger’s side power windows failed to automatically roll up as intended. The contact was forced to hold the power window button to slowly roll the windows up. The vehicle was taken to a dealer, where the contact was informed that there was debris in the slides inside the windows, causing the windows to fail to retract. The contact stated that the driver’s side window retractor was replaced; however, the failure returned soon after the repair. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 29,000.
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