NHTSA Complaint #11564299 — 2020 SUBARU LEGACY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11564299
Vehicle 2020 SUBARU LEGACY
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The coolant bypass valve was defective. You would have to ask the dealership to inspect it, they kept it when they changed it out. It is unsafe because the engine could have overheated and exploded. The problem has been confirmed Subaru of Little Rock. They replaced the valve and some other parts. The check engine light came on when I started the car the night of Dec 22, 2023. At this time, the heat was struggling, the vents were barely blowing, and the thermometer would only work sometimes. I want to upload the Subaru dealership paperwork I received when I picked up the car, but the upload function is not working. Please send me an email if you would like a copy.

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