NHTSA Complaint #11397590 — 2018 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11397590
Vehicle	2018 HYUNDAI SONATA
Component	ENGINE
Date of Incident	January 18, 2021
Date Filed	February 23, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I WAS DRIVING BEGAN MY SONATA IN MODERATE TO HEAVY TRAFFIC.WITHOUT WARNING THE VEHICLE BEGAN LURCHING. I WAS UNABLE TO CONTROL IT. THE HYUNDAI HAD A MIND OF ITS OWN. I GOT THE "CHECK ENGINE" LIGHT ON & SOME MESSAGE ON THE SCREEN THAT I COULD NOT READ BECAUSE I WAS DRIVING. I PULLED OFF THE ROAD & HAD THE CAR TOWED TO A HYUNDAI DEALER. UPON RETURN OF THE CAR, THE DEALER EXPLAINED THAT HYUNDAI TOOK CONTROL OF THE CAR AS A "SAFETY PRECAUTION" FOR THE ENGINE. THIS IS AN UNSAFE SAFETY PRECAUTION. THEY NOT I CONTROLLED THE CAR.

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