NHTSA Complaint #11397526 — 2012 HYUNDAI SONATA

THIS CAR HAS HAD EPISODES OF THE ENGINE DYING WHILE DRIVING AT LEAST SINCE 2014. MY FATHER, THE PRIMARY DRIVER AND CARETAKER OF THE CAR HAS NEVER RECEIVED ANY MENTION OF A HYUNDAI RECALL FOR THIS. THIS SAME EVENT HAS HAPPENED SEVERAL TIMES AGAIN, AND EVERY MECHANIC WE HAVE TAKEN IT TO FOR REPAIR CONCLUDES THAT THEY CAN'T FIGURE OUT THE PROBLEM, BECAUSE THEY CAN'T REPLICATE IT. THIS IS ALSO THE CONSENSUS FROM OUR LOCAL HYUNDAI DEALSHIP MECHANICS.THIS CAR IS DANGEROUS TO DRIVE!!! IT HAS BEEN IN THE SERVICE SHOP AT THE HYUNDAI DEALSHIP FOR OVER A WEEK NOW. HYUNDA CUSTOMER CUSTOMER CARE HAS TOLD ME THAT THEY CAN'T DO ANYTHING, BECAUSE THEIR COMPUTER SYSTEM IS DOWN. SO, HERE WE ARE, WITHOUT THE CAR,AND NO ANSWERS. MY FATHER DIED IN 2019, BUT HE KEPT EVERY PIECE OF PAPERWORK FOR THAT CAR, INCLUDING RECALLS FOR THE AIR BAG, SEAT BELTS, ETC. HE HAD EVERYTHING FIXED THAT NEEDED TO BE FIXED ON THAT CAR, AND THERE IS NO RECORD OF A RECALL SENT TO HIM REGARDING THE RECALL I MENTIONED.