NHTSA Complaint #11397496 — 2017 HONDA ODYSSEY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11397496
Vehicle 2017 HONDA ODYSSEY
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

WHILE THE ORIGINAL OWNER OF THE VEHICLE WAS DRIVING ON A SIDE ROAD AT APPROXIMATELY 40 MPH WITH A CHILD IN THE REAR SEAT, THERE WAS AN ABNORMAL NOISE. UPON INVESTIGATION, THE SUNROOF WAS FOUND SHATTERED WITH GLASS ON TOP OF THE SUN SHADE AND A HOLE IN THE GLASS. PHOTOS ARE ATTACHED SHOWING THE SUNROOF BULGING UPWARDS (INDICATING THAT IT MAY HAVE BURST OUTWARDS?). UPON INQUIRY, THE LOCAL DEALERSHIP WHERE THIS VEHICLE WAS PURCHASED NEW IDENTIFIED THAT HONDA DOES NOT HAVE AN ACTIVE RECALL, NOR DO THEY SUPPORT GLASS BREAKAGE. SECONDARY EXTENDED WARRANTY WAS ALSO INQUIRED AS TO COVERING THIS REPAIR WITHOUT SUCCESS.

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