NHTSA Complaint #11181347 — 2017 HONDA ODYSSEY

SO RECENTLY MY 2017 HONDA CRV HAS A CRACK IN THE VERY LOWER BOTTOM OF THE WINDSHIELD. IT WAS 23 DEGREES. I WAS DRIVING HOME 35 MILES PER HOUR, NO VEHICLES AROUND AND IT BEGAN CRACKING.I HAVE OWNED CRV'S ALL MY LIFE. I SAW ONLINE WHERE THIS IS HAPPENING QUITE FREQUENTLY AND FOR NO REASON. I CONTACTED YOU GUYS AND WAS TOLD THE WINDSHIELD IS 1700.00. THERE IS NO CHIP IN THE CRACK IT JUST STARTED SPREADING, WHICH TO ME MEANS THERE IS A FLAW IN THE DESIGN. I CONTACTED YOUR SERVICE DEPT. AND SPOKE WITH RANDY WHO IS THE ADVISOR. HE TOLD ME QUITE RUDELY , TO CONTACT HONDA CUSTOMER SERVICE. I ASKED FOR THE NUMBER, WHICH ANY DECENT CORPORATION WILL PROVIDE OFF HAND AND HE TOLD ME IT IS LOCATED IN THE FRONT OF MY OWNERS MANUAL.