NHTSA Complaint #11396935 — 2021 KIA SORENTO

TL* THE CONTACT OWNS A 2021 KIA SORENTO. THE CONTACT STATED THAT UPON PARKING HIS VEHICLE IN A PARKING LOT, THE FORWARD COLLISION AVOIDANCE WARNING ACTIVATED WITHOUT ANOTHER VEHICLE BEING IN THE VICINITY. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FORWARD COLLISION AVOIDANCE SENSOR HAD DETACHED FROM THE FRONT DRIVER'S SIDE BUMPER AND RESTED ON THE BUMPER BY THE CONNECTING WIRES. THE CONTACT THEN TOOK THE VEHICLE TO COURTESY KIA OF BRANDON (9205 E ADAMO DR, TAMPA, FL 33619) WHERE THEY CONFIRMED THE FAILURE AND INFORMED HIM THAT A NEW BUMPER HAD TO BE ORDERED TO FIX THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE ANY ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.*DT*JB