NHTSA Complaint #11662150 — 2021 KIA SORENTO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11662150
Vehicle	2021 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	May 16, 2025
Date Filed	May 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

My electrical system failed. While on park I was unable to shut of the vehicle using the engine start stop button. After waiting for the vehicle to automatically turn off. The vehicle started trying to restart itself. The negative battery post had to be removed for the vehicle to stop. The entire safety system failed and all warning lights are still displayed on the dash. The backup camera and radio display went completely blank and was unavailable.

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