NHTSA Complaint #11396911 — 2011 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE STARTED TO JERK AND HESITATED TO ACCELERATE. THE CONTACT'S WIFE STATED THAT AN ABNORMAL NOISE WAS COMING FROM THE ENGINE. THE CONTACT DIAGNOSED THE VEHICLE AT HIS RESIDENCE AND RETRIEVED DTC CODE: P1326 (CHECK ENGINE KNOCK SENSOR FAILURE). THE CONTACT'S WIFE DROVE THE VEHICLE TO HER RESIDENCE. ALLEN TURNER HYUNDAI (6501 PENSACOLA BLVD, PENSACOLA, FL 32505) WAS CONTACTED AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEST WAS NECESSARY TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT OVER 125,000 MILES THE RECALL REPAIR WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,722.*DT*JB