NHTSA Complaint #11396884 — 2016 HONDA PILOT

THREE TIMES THE CAR HAS STALLED AND SHUT DOWN AFTER STOPPING AT A RED LIGHT ON A BUSY CITY STREET WHILE THE AUTO IDLE FEATURE WAS ON. WHEN THE LIGHT TURNS GREEN AND YOUR FOOT COMES OFF THE BRAKE THE CAR SHUTS OFF AND PUTS ITSELF IN PARK. THE CAR WILL NOT START AND EACH TIME WE TRIED TO START IT ALL THE DIFFERENT WARNING MESSAGES CYCLE THROUGH ON THE DASH SUCH AS HILL START ASSIST, TRAILER STABILITY ASSIST, ROAD DEPARTURE MITIGATION ETC. THE FIRST TIME THE CAR FINALLY STARTED. THE SECOND TIME IT WOULD NOT START AND A TOW TRUCK HAD TO BE CALLED. SINCE THE CAR WOULD NOT GO INTO NEUTRAL THE CAR HAD TO BE DRAGGED ONTO THE FLATBED TOW TRUCK. THE THIRD TIME THE BATTERY WAS JUMPED AND THE CAR FINALLY STARTED. THE BATTERY HAS BEEN TEST EACH TIME AND IT IS FINE. THIS HAS CAUSED A VERY DANGEROUS SITUATION FOR MY FAMILY BY BEING STUCK IN BUSY INTERSECTIONS. OUR LOCAL HONDA DEALER SAID THEY DON'T KNOW WHY IT IS HAPPENING AND WILL NEED TO RUN TESTS. I HAVE READ HUNDREDS OF COMPLAINTS ONLINE SO I KNOW IT IS A KNOWN ISSUE. HONDA NEED TO RECALL AND FIX THE PROBLEM.