NHTSA Complaint #11396866 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11396866
Vehicle	2015 HYUNDAI SONATA
Component	ENGINE
Date of Incident	February 12, 2021
Date Filed	February 18, 2021
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN THE ENGINE LOST POWER AND MY SPEED DROPPED TO 20 MPH. I COULD NOT GO ANY FASTER. OTHER CARS WERE HONKING AT ME AND ALMOST HIT ME AS I TRY TO GET TO THE SHOULDER OF THE ROAD. THE CHECK ENGINE LIGHT CAME ON AND I HAD THE CAR TOWED TO HYUNDAI OF DULUTH GA. THEY SCANNED IT AND SAID IT WAS CODE P1326 KNOCK SENSOR DETECTION. THERE IS A NHTSA SERVICE CAMPAIGN FOR THIS- HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10154682-9999.PDF (TSB #19-01-006H. THE PROBLEM IS HYUNDAI DEALER DOES NOT HAVE A FIX BECAUSE THEY SAID CORPORATE DIAGNOSTIC EQUIPMENT IS NOT WORKING. THEY HAVE HAD MY CAR FOR 5 DAYS NOW. THEY DO NOT HAVE ANY LOANER VEHICLE WHILE MY CAR IS INOPERABLE. MY COMPLAINT IS THEY SHOULD HAVE LOAN CARS OR PAY FOR RENTAL CARS FOR CUSTOMERS WITH THIS PROBLEM. I DEMAND THEY FIX MY CAR SOON OR GIVE ME A RENTAL CAR TO DRIVE TO WORK.

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