NHTSA Complaint #11396439 — 2012 HYUNDAI SONATA ENGINE

Complaint Details

ODI Number	11396439
Vehicle	2012 HYUNDAI SONATA
Component	ENGINE
Date of Incident	December 14, 2020
Date Filed	February 16, 2021
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 50 MPH OR HIGHER, THE VEHICLE WOULD SHAKE AND MAKE LOUD NOISES WHILE TURNING. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO FAULKNER HYUNDAI PHILADELPHIA (11500 ROOSEVELT BLVD, PHILADELPHIA, PA 19116) WHERE THE FAILURE COULD NOT BE DIAGNOSED DUE TO THE DIAGNOSTIC COMPUTER BEING INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE) HOWEVER, THE DEALER DECLINED TO REPAIR THE RECALL BECAUSE THE CONTACT DID NOT WANT TO PAY THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.*DT*JB

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