NHTSA Complaint #11396417 — 2012 HONDA CR-V

BOUGHT A 2012 HONDA CR-V 8/2015.DEALER SERVICE WAS ON 10/15/2015. ADVISED 2 CHANGE DIFFERENTIAL FLUID (57,000 MI) CHARGED TO CHANGE DIFFERENTIAL FLUID, BUT THERE IS A JUDDER WHEN ACCELERATING IN LOW GEARS. IT STOPS WHEN EASING UP ON THE GAS PEDAL. IT TYPICALLY OCCURS WHEN THE VEHICLE SHIFTS (AUTOMATIC TRANSMISSION) BETWEEN THE 1ST AND 2ND GEARS. THE ONLY WAY TO STOP IT IS BY REMOVING FOOT FROM GAS PEDAL OR ACCELERATING CAR QUICKLY TO HIGHER SPEED. THE ISSUE AFFECTS THE ABILITY TO SAFELY ACCELERATE TO PROPER SPEED. BEGINS WHEN ACCELERATING FROM A STOPPED POSITION ALL THE WAY UP UNTIL CAR REACHES ABOUT 40-45 MILES PER HOUR. OCCURS ON ALL TYPES OF ROAD CONDITIONS BUT IS VERY PRONOUNCED WHEN DRIVING ON A FLAT SURFACE.APPROX.MAY, 2019 I WAS STOPPING 4 A LIGHT-CAR ACCELERATED ON OWN-PUT IN NEUTRAL,BUT RPM SHOT UP AGAIN. BRAKED AND PUT IT BACK IN DRIVE. HONDA DIAGNOSIS FOUND NO DEFECTS .LEARNED OF RECALLS CONCERNING THIS PROBLEM& THE COSTLY FIX. ADDRESSED/HONDA UNIVERSE IN TOMS RIVER. RICHARD MOOTZ, SERVICE DIREC. SAYS THEY CAN'T HELP ME. IT HASN'T BEEN RESOLVED AND JUDDER CONTINUES.I AM UP TO DATE WITH ALL MY OIL CHANGES AND MAINTENANCE. AND STILL HAVE APPRX. $4,000. LOAN TO PAY ON CRV.