NHTSA Complaint #11395333 — 2020 FORD EXPLORER
BACK OVER PREVENTION: CAMERA SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11395333 |
| Vehicle | 2020 FORD EXPLORER |
| Component | BACK OVER PREVENTION: CAMERA SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 15,900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | DE |
Consumer Description
ALL CAMERAS INTERMITTENTLY NOT FUNCTIONING. DEALER REPLACED CAMERA MODULE. REAR CAMERA STILL NOT FUNCTIONING. SAID CURRENT RECALL FOR REAR CAMERA DOES NOT APPLY BECAUSE MY VEHICLE MANUFACTURER DATE IS OUT OF RANGE FOR RECALL. DEALER BLAMING REAR CAMERA NOT WORKING ON FORD ACCESSORY DASH CAMERA.
Related Complaints for the 2020 FORD EXPLORER
Other BACK OVER PREVENTION: CAMERA SYSTEM Complaints
#11449317
The contact owns a 2020 Ford Explorer. The contact stated that while reversing, the rearview camera inadvertently tur...
#11447387
This vehicle has been “repaired” by Ford dealer per recall instructions but the backup camera is still intermittently...
#11442732
I own a 2020 Ford Explorer (Platinum edition). A recall was issued for the back-up camera. My car had been having i...
#11430864
We have returned the vehicle to the dealer 4 times for back-up camera / rear sensor failure. Most recently they had ...
#11427711
Vehicle would not start and every warning lamp and alert triggered on the dashboard. Tried remote start which was suc...
Recent Complaints for the 2020 FORD EXPLORER
#11719340
EXTERIOR LIGHTING
Passenger headlight, LED low beam has gone out. Daytime running lights, high beam, and turn signal still work. Tried ...
#11718691
UNKNOWN OR OTHER
My Explorer has the optional double moonroof with an electric sunshade that opens or closes with a button. A week ago...
#11718314
ENGINE
I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...
#11718314
POWER TRAIN
I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...