NHTSA Complaint #11395226 — 2017 MAZDA CX-5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11395226
Vehicle 2017 MAZDA CX-5
Component ENGINE
Date of Incident
Date Filed
Mileage 48,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

LOSS OF POWER TO A COMPLETE SHUTDOWN WHILE AT HIGHWAY SPEEDS OF 60-70MPH WITH FUEL TANK READING 30 MILES TO EMPTY. TOW WAS NECESSARY TO DEALERSHIP. REPLACED FUEL PUMP. 2ND OCCURRENCE WITH 60 MILES TO EMPTY. BROKE DOWN AGAIN WHILE AT HIGHWAY SPEEDS. TOWED A SECOND TIME TO DEALERSHIP. REPLACE HIGH/LOW FUEL PUMP. WAS INSTRUCTED NOT TO OPERATE VEHICLE BELOW 1/4 TANK OF FUEL. MAJOR SAFETY ISSUE WHILE AT HIGHWAY SPEEDS WITH DIFFICULTY MOVING TO A SAFE AREA. SEEMS TO BE A DESIGN OR FUEL PUMP ISSUE.

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