NHTSA Complaint #11394378 — 2020 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11394378
Vehicle	2020 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	February 1, 2021
Date Filed	February 2, 2021
Mileage	2,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

HAVE HAD THE VEHICLE FOR ABOUT 4 MONTHS. IT ISN'T DRIVEN VERY MUCH. RECENTLY STARTED TO NOTICE THAT WENT SLOWING DOWN IT DOWNSHIFT VERY ROUGHLY FROM 35 TO 20 MPH. ABOUT 2300 MILES ON THE VEHICLE AND THEY ALREADY SAID THAT THEY NEEDED A NEW TRANSMISSION AND VALVE BODY. THEY SAID THAT IT WOULD BE COVERED BY WARRANTY BUT IT'S ODD THAT PRETTY MUCH A BRAND NEW VEHICLE THAT'S NOT DRIVEN OFTEN AND THAT IT'S ALREADY NEEDING A LARGE SCALE REPLACEMENT TO NOTHING I'VE DONE WRONG.

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