NHTSA Complaint #11391021 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11391021
Vehicle	2013 HYUNDAI SONATA
Component	ENGINE
Date of Incident	November 18, 2020
Date Filed	February 1, 2021
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS DRIVING MY 2013 HYUNDAI SONATA ON THE FREEWAY AND NO LIGHT CAME ON AND WHEN I REFER TO LIGHTS I MEAN(CHECK ENGINE , SERVICE NEEDED SOON OR THE OIL CHANGE SOON) NONE OF THOSE LIGHTS CAME ON AND THE CAR SENT A SIGNAL TO PULL OVER AND TURN OFF THE CAR I PULLED OVER AND STOPPED THE CAR THE CAR WON'T TURN ON. CAR MAX DIDN'T WANT TO DO ANYTHING FOR ME BECAUSE THEY SAID IT WAS AN OIL LEAK AND WENT I TOOK IT TO HYUNDAI THEY SAID THE O RING TO THE OIL COOLER WAS LOSE AND THAT COULDN'T BE CAUSE BY WEAR AND TEAR THAT THE PART WASN'T PUT ON RIGHT AND IT CAUSE THE OIL TO LEAK AND MY ENGINE TO SEIZE. THE REPAIR IS $10,000 AND THE PRICE FOR THE CAR WAS $12,000.

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