NHTSA Complaint #11390974 — 2021 RAM 1500

WITHIN A WEEK OF BUYING THIS VEHICLE I NOTICED THE AUTO TINT MIRRORS, REAR VIEW AND DRIVER'S SIDE, BOTH DIM WHEN IT IS NOT BRIGHT OUTSIDE. CLOUDY DAYS OR NIGHT THEY WILL DIM WITH VERY LITTLE ADDED LIGHT. OUTSIDE HOUSE LIGHTS AND PARKING LOT LIGHTS WILL CAUSE IT TO DIM. IF I OPEN MY DOORS WHILE THE TRUCK IS RUNNING, REGARDS IF HEADLIGHTS ARE ON THE DOME LIGHT WILL DIM THE MIRRORS, IF SITTING AT NIGHT WHILE ON THE PHONE, IT WILL DIM THE MIRRORS. THE REAR VIEW MIRROR WILL BRIGHTEN INSTANTLY, HOWEVER THE DRIVER'S SIDE MIRROR WILL STAY VERY DARK FOR 1-2 MINUTES, MAKING IT IMPOSSIBLE TO SEE ANYTHING BEHIND YOU. THE VEHICLE HAS BEEN TO THE DEALERSHIP 7 TIMES FOR THIS ISSUE AND FOR A BACKUP CAMERA ISSUE IN THE LAST 3 MONTHS. THE DEALER SAID ENGINEERS FOR CHRYSLER ARE SAYING THAT THIS IS NORMAL AND DESIGNED TO WORK THIS WAY. I'M NOT SURE HOW REMOVING THE ABILITY TO SEE BEHIND YOU IS REGARDED AS SAFE.