NHTSA Complaint #11390647 — 2017 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11390647
Vehicle	2017 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	January 20, 2021
Date Filed	January 29, 2021
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

ALL LIGHTS ON THE SHIFTER BEZEL LIGHT UP & SERVICE SHIFTER INDICATOR LIGHT ON SCREEN APPEARS. THIS HAPPENS PERIODICALLY & SO FAR HAS RESET WHEN VEHICLE SHUT OFF& RESTARTED. DEALER SAYS PARTS ARE ON BACK ORDER & I NEED TO PAY $200 DEDUCTIBLE BECAUSE ORIGINAL WARRANTY EXPIRED EVEN THOUGH THE VEHICLE ONLY HAS 23,000 MILES. THIS HAS BEEN A PROBLEM ON THESE VEHICLES SINCE 2014. SHOULD BE ON RECALL & FIXED. MANY OWNERS REPORT CONDITION OFTEN REAPPEARS. VEHICLE COULD LOCK UP TRANSMISSION OR BRAKE NOT SET PROPERLY. DEFINITELY A SAFETY ISSUE.

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