NHTSA Complaint #11390523 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11390523
Vehicle	2015 HYUNDAI SONATA
Component	ENGINE
Date of Incident	January 28, 2021
Date Filed	January 28, 2021
Mileage	136,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HEARD A TICKING NOISE THAT WAS COMING FROM MY MOTOR TODAY 1/28/2021 AT 7:15AM WHILE THE CAR WAS PARKED. I DROVE STRAIGHT TO THE DEALERSHIP THE NOISE WOULD OCCUR AT WHEN THE CAR WAS IDLING OR I MY VEHICLE WAS ACCELERATING. I ARRIVED AT THE DEALERSHIP AT 8AM. AT 9 AM I WAS INFORMED THAT A BEARING IN MOTOR DROPPED IN MY MOTOR AND CAUSED METAL TO FUN THROUGH MY MOTOR AND THAT I WOULD NEED A NEW MOTOR. I BOUGHT MY CAR BRAND NEW IN 2015 AND HAVE KEPT UP ALL THE MAINTENANCE. THE DEALERSHIP TOLD ME THERE IS NOT A CERTAIN REASON WHY THIS HAS HAPPENED.

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