NHTSA Complaint #11390503 — 2016 DODGE GRAND CARAVAN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11390503
Vehicle	2016 DODGE GRAND CARAVAN
Component	SERVICE BRAKES
Date of Incident	January 21, 2021
Date Filed	January 28, 2021
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. THE CONTACT STATED THAT THE REMOTE START FAILED TO OPERATE AND THAT THE BRAKE LIGHTS INADVERTENTLY REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO FIVE STAR CHRYSLER DODGE JEEP RAM OF WARNER ROBINS (2817 WATSON BLVD, WARNER ROBINS, GA 31088) WHERE SHE WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT AND RELAY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED HER NHTSA FOR ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

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Other SERVICE BRAKES Complaints

#11434240 — September 24, 2021 — While pulling into a parking lot, the engine suddenly died with no indicator lights or warning of any kind. Steering ...

#11385584 — December 30, 2020 — WHILE DRIVING THE ENTIRE VEHICLE INCLUDING ALL FUNCTIONAL SYSTEMS SIMPLY SHUTS OFF. THIS HAS HAPPENED 2 TIMES IN THE...

#11329348 — June 17, 2020 — AS I DRIVE IT AND PUT INTO STOP ON STOP LIGHT. THE BREAK DIDN'T ENGAGE. I HAD TO STEP ALL THE WAY OUT AND IT ENGAGE. ...

#11317577 — March 11, 2020 — WAS DRIVING ON THE HIGHWAY IN STOP AND GO TRAFFIC WHEN THE VEHICLE DIED. THE ELECTRICAL SYSTEM WAS STILL FUNCTIONAL, ...

#11310601 — February 21, 2020 — WHEN I BRAKE HARD (FOR EXAMPLE AT A RED LIGHT), MY VAN SHUTS OFF. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST MONTH.

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