NHTSA Complaint #11385584 — 2016 DODGE GRAND CARAVAN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11385584
Vehicle	2016 DODGE GRAND CARAVAN
Component	SERVICE BRAKES
Date of Incident	December 20, 2020
Date Filed	December 30, 2020
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHILE DRIVING THE ENTIRE VEHICLE INCLUDING ALL FUNCTIONAL SYSTEMS SIMPLY SHUTS OFF. THIS HAS HAPPENED 2 TIMES IN THE LAST 2 MONTHS. ALL SYSTEMS ARE LOST. BRAKES, STEERING, ENGINE, ETC. THERE IS NO ADVANCED WARING OR INDICATIONS. THERE ARE NO ENGINE WARNING LIGHTS. THE VEHICLE HAS BEEN TAKEN INTO THE DEALERSHIP TWICE TO FIX THIS MALFUNCTION WITH NO SUCCESS/PROGRESS. THIS IS CATASTROPHIC FAILURE BECAUSE ALL VEHICLE CONTROLS ARE LOST. BOTH TIMES THE VEHICLE WAS BEING DRIVEN. ONCE IN THE CITY AND THE OTHER WHILE ON THE HIGHWAY.

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Other SERVICE BRAKES Complaints

#11434240 — September 24, 2021 — While pulling into a parking lot, the engine suddenly died with no indicator lights or warning of any kind. Steering ...

#11390503 — January 28, 2021 — TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT HAD ILLUM...

#11329348 — June 17, 2020 — AS I DRIVE IT AND PUT INTO STOP ON STOP LIGHT. THE BREAK DIDN'T ENGAGE. I HAD TO STEP ALL THE WAY OUT AND IT ENGAGE. ...

#11317577 — March 11, 2020 — WAS DRIVING ON THE HIGHWAY IN STOP AND GO TRAFFIC WHEN THE VEHICLE DIED. THE ELECTRICAL SYSTEM WAS STILL FUNCTIONAL, ...

#11310601 — February 21, 2020 — WHEN I BRAKE HARD (FOR EXAMPLE AT A RED LIGHT), MY VAN SHUTS OFF. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST MONTH.

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