NHTSA Complaint #11390203 — 2011 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO WAYNE MAZDA (1244 NJ-23, WAYNE, NJ 07470) TO VERIFY IF THE ENGINE WAS ELIGIBLE FOR AN ENGINE REPLACEMENT UNDER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE DEALER THE VEHICLE OPERATED AS INTENDED HOWEVER, AFTER LEAVING THE DEALER, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED THAT THE ENGINE PASSED ALL TEST AND WAS OK. THE CONTACT LEFT THE DEALER A SECOND TIME AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER, LYNNES HYUNDAI (401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 194,000.