NHTSA Complaint #11388551 — 2020 JEEP CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11388551
Vehicle	2020 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	November 18, 2020
Date Filed	January 17, 2021
Mileage	480 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

IN THE AM, THE MONITOR WENT OUT AND CAME ON AT A LATER TIME THAT DAY; WHEN DRIVING AT 70 MILES PER HOUR THE FRONT END WAS VIBRATING; AND WHEN RETURNING HOME, WITHIN THREE SECONDS I LOST STEERING, IT ENGAGED, WENT OUT AND ENGAGED AGAIN. I PARKED THE JEEP, HAD IT TOWED TO THE DEALERSHIP TWO DAYS LATER. WENT THRU ARBITRATION AND LOST.

Related Complaints for the 2020 JEEP CHEROKEE

Other ELECTRICAL SYSTEM Complaints

#11694760 — October 21, 2025 — After having the issue diagnosed by an authorized service center, it has been confirmed that my PTU has failed and ne...

#11687262 — September 15, 2025 — Parking break engages when car comes to a stop engine light is on them goes off

#11679637 — August 10, 2025 — Blind spot indicator light comes on and I have no control of the windows. Speeds up to four RPMs or more no matter w...

#11679000 — August 7, 2025 — The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was a gri...

#11674501 — July 18, 2025 — The SVC 4WD light came on in my 2020 Jeep Cherokee at 59000 miles. This indicated a problem with the PTU, the transfe...

Recent Complaints for the 2020 JEEP CHEROKEE

#11719637 — ENGINE — February 21, 2026 — Oil filter housing 3.2 motor. Plastic housing leaking with oil smell while driving. Could cause fire in engine bay.

#11716808 — ENGINE — February 9, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the vehicle stalled. T...

#11716796 — POWER TRAIN — February 9, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning...

#11716808 — POWER TRAIN — February 9, 2026 — The contact owns a 2020 Jeep Cherokee. The contact stated that while accelerating from a stop, the vehicle stalled. T...

#11714516 — AIR BAGS — January 30, 2026 — I was involved in a head-on accident with another car. The airbags did not deploy in my 2020 Jeep Cherokee. This resu...