NHTSA Complaint #11387866 — 2018 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11387866
Vehicle	2018 HYUNDAI SONATA
Component	ENGINE
Date of Incident	January 3, 2021
Date Filed	January 13, 2021
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE DRIVING CAR ON AN INTERSTATE HIGHWAY ENGINE POWER SUDDENLY DECLINED AND VEHICLE HAD NO PICKUP. I WAS UNABLE TO KEEP UP WITH THE HIGHWAY TRAFFIC, I HAD TO TOW THE CAR TO THE DEALERSHIP FOR REPAIRS. I WAS INFORMED BY THE HYUNDAI SERVICE DEPARTMENT THAT MY CAR REQUIRED A COMPUTER SOFTWARE UPGRADE TO CORRECT THE CONDITION. APPARENTLY THEY ARE AWARE OF THIS PROBLEM BUT THERE ARE NO RECALLS CONCERNING THIS PROBLEM.

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