NHTSA Complaint #11387484 — 2014 FORD ESCAPE

ON 8/6/20, I BACKED UP TO THE WAA GARAGE DOOR, STOPPED, AND ATTEMPTED TO PUT THE CAR INTO PARK. THE SHIFT LEVEL INDICATED THAT IT WAS IN PARK, BUT THE ONBOARD COMPUTER INDICATED THAT THE CAR WAS IN REVERSE/NEUTRAL, THE LAST GEAR USED. THE BATTERY WAS DETACHED IN AN EFFORT TO RESENT ANY ELECTRICAL MALFUNCTION. THIS ACTION WAS NOT SUCCESSFUL, AND THE CAR REMAIN "IN GEAR". THE VEHICLE WOULD NOT START, AS IT WAS NOT ACTUALLY IN PARK. THE VEHICLE REMAINED IN AN ELECTRICALLY "ON" MODE, FURTHER CAUSING THE BATTERY TO FULLY DISCHARGE AND DIE. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR REPAIR 8/12/20. DEALERSHIP REPAIR NOTES INDICATE "REPLACED TRANSMISSION SHIFTER CABLE DUE TO BUSHING ON TRANSMISSION LINKAGE BEING WORN OUT. THIS DESCRIPTION MATCHES FORD RECALL NOTICE 18S20, FOR A 2014 FORD ESCAPE, 6 SPEED TRANSMISSION AND NHTSA RECALL NOTICE 18V471000. THIS REPAIR WAS COMPLETED 8//17/20 AND PAID OUT OF POCKET. REQUESTING RECALL EXPANSION TO INCLUDE THIS VEHICLE, AND COMPENSATION FOR OUT-OF-POCKET EXPENSES.