NHTSA Complaint #11386894 — 2015 FORD FIESTA

MY TRANSMISSION HAS BEEN HAVING PROBLEMS SINCE THE DAY I DROVE MY VEHICLE OFF THE LOT. I MADE SEVERAL ATTEMPTS TO BRING IT BACK WITHIN WARRANTY; HOWEVER, I WAS TOLD NOTHING WAS WRONG AND DEPARTED HOME. SINCE THEN, I BROUGHT IT BACK ABOUT 2 MORE TIMES & WAS TOLD AGAIN AND AGAIN, THE TRANSMISSION FELL 'WITHIN WORKING CAPABILITIES'. NOT LONG AFTER, I RECEIVED A RECALL IN THE MAIL REGARDING THE TRANSMISSION. WHEN I BROUGHT THE CAR BACK AGAIN AND SHOWED THE REPRESENTATIVE(S) THE LETTER, I WAS REASSURED EVERYTHING WOULD BE TAKEN CARE OF. I LEFT PAYING A $100 DIAGNOSTIC FEE AND NOTHING WAS DONE TO THE VEHICLE. AT THIS POINT, THE VEHICLE ISN'T RELIABLE AT ALL. I'VE ALREADY INVESTED $1,200 INTO FIXING A HVAC BLEND DOOR ACTUATOR ISSUE THAT APPEARED SHORTLY AFTER ITS' PURCHASE. I INFORMED FORD MARGATE ABOUT THIS ISSUE AS WELL; BUT AS MANY TIMES AS I CALL, THE ISSUES GET OVERLOOKED AND FORGOTTEN ABOUT ON THEIR END. I ONLY HAVE 65K MILES ON THE CAR & IT ROLLS BACKWARDS IF I'M ON A HILL. THIS HAPPENS AS SOON AS I TAKE MY FOOT OFF THE BREAK AND I ANTICIPATE HITTING THE GAS. BEFORE I CAN EVER DO THAT, THE CAR STARTS ROLLING BACKWARDS AS IF IT'S A MANUAL. THE TRANSMISSION CONSISTENTLY SHUTTERS AND THE GEARS DON'T AUTOMATICALLY SHIFT PROPERLY. IS THERE ANY WAY YOU CAN LOOK INTO THESE ISSUES?