NHTSA Complaint #11386890 — 2012 NISSAN QUEST

WE WERE DRIVING ON THE HIGHWAY AND THE TRANSMISSION FELT LIKE THE VAN WAS JERKING EVERY TIME THE GAS WAS PRESSED. THIS WAS EVEN HAPPENING THE DAY PRIOR WHEN DRIVING ON THE HIGHWAY. AT ONE POINT THE RPM WOULD GO START GOING HIGH WHEN THE GAS WAS BARELY BEING PRESSED. WE DECIDED TO GET OFF AT THE NEXT EXIT. WE WERE AT A STOPLIGHT AND THE VAN JUST SUDDENLY STOPPED GIVING ANY POWER WHEN PRESSING ON THE GAS. THERE WERE NO LIGHT INDICATORS ON THE DASHBOARD TO ALERT OF ANYTHING WRONG WITH THE VAN. THE RPM WOULD NOT REV UP EVEN WITH THE GAS PEDAL FLOORED. WE TURNED THE VAN OFF AND ON TO SEE IF THAT WAS THE ISSUE. THE SAME THING HAPPENED AND THERE WAS STILL NO POWER PUSHING THE GAS PEDAL. THE VAN HAD TO ROLL UNTIL WE WERE ABLE TO PARK SAFELY AT A GAS STATION. WE LET THE VAN SIT FOR OVER 30 MINUTES JUST IN CASE TO SEE IF IT WAS AN OVERHEATING ISSUE. THERE WAS A JIFFY LUBE NEARBY AND WE ASKED A MECHANIC WHAT THE ISSUE WOULD BE. THEY SAID THAT NISSAN HAD A CVT TRANSMISSION WHICH HAS BEEN KNOWN TO HAVE PROBLEMS LIKE LOSS OF POWER, TRANSMISSION JERKING, ETC. EVENTUALLY WE HAD TO GET THE VAN TOWED BECAUSE THE TRANSMISSION FAILED.