NHTSA Complaint #11593554 — 2012 NISSAN QUEST

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11593554
Vehicle 2012 NISSAN QUEST
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

The CVT transmission on this vehicle has failed. The vehicle is jerking and and stalls while driving. If I'm at a light stopped and the light changes to go, the vehicle won't move unless I put my foot all the way down on the accelerator then it Jenks and starts to move. I took it to Sheridan Nissan in Delaware, and they told me this has been the issue with the CVT transmission and I need to just get rid of the van. To get a new one put in is over $7000 with just a 12 Mos12,000 miles warranty and they say it may go out again. I was told by another dealership that Nissan new about this problem, but won't fix it. I've noticed that they have replaced CVT transmissions in other Nissan vehicles and other years, but seem to skip the 2012 Nissan Quest. The engine light came on after it started jerking and I had it towed to Nissan and then they told me that the transmission is slipping. They told me I could drive it home, but to "get rid of it because it doesn't have much life left." Please make Nissan recall these transmissions like they did others. If they are all CVT transmissions, why are some being fixed and others being ignored? Please help.

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