NHTSA Complaint #11700978 — 2012 NISSAN QUEST

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11700978
Vehicle 2012 NISSAN QUEST
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I purchased the van and noticed that at times it would suddenly de-accelerate and drop from whatever speed im doing and refuse to speed up even if I press the gas peddle to the floor. Id come up to a stop sign and stop, then at times it wouldnt accelerate, even with the peddle to the floor, it would barely move forward. I brought it back to the person I purchased it from tried to describe what happened, they had someone check the transmission and said it was fine. Its continued to do this, and has almost caused crashes because it does it periodically and without warning on inclines, at red lights, if I driven a long distance (i.e. 1hr or so) etc, and when stopped. Its done this especially when it comes to hills, its terrifying but I have no other vehicles and now only drive it locally, avoid hills, and only if I absolutely have to. This is my first Nissan and wasn't aware of issues like this as I typically buy Buick's, so I researched Nissan issues and recalls and recently saw a recall from October 2025 related to the fuel pump injector system reset that describes what ive experienced exactly, but when I took it to the Nissan dealership in Saratoga NY, they said its not a recall, just a warning for my model and year, and they would need to charge me to inspect it, and didnt advise if it was repairable. Anyone else who has this model Nissan I would want warned immediately, and I mean immediately. Its scary seeing other vehicles coming up behind me and I dont know if my van will accelerate or not, I took out a loan to buy this vehicle and am still paying it off. I cant buy another right now. The actual recall for what appears to be the same issue came out for 2013 and newer Nissans but again, should include this model for year 2012. Those of us with this vehicle should be included in the recall so we can drive safely as well. Please make this update to the recall asap. Thank you for your time and consideration to review this

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