2012 NISSAN QUEST — Problems, Recalls & Safety Data
N/A
Safety Rating
139
Owner Complaints
1
Recall
5
Service Bulletins
1
Investigation
Overview of the 2012 NISSAN QUEST
The 2012 NISSAN QUEST has received a total of 139 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:SOFTWARE, FUEL SYSTEM, GASOLINE. 5 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Power Train (28 complaints), Electrical System (17 complaints), and Fuelpropulsion System (16 complaints).
Recalls for the 2012 NISSAN QUEST
NHTSA has recorded 2 recalls for the 2012 NISSAN QUEST, potentially affecting up to 47,062 vehicles.
Recall 12V076000 — ELECTRICAL SYSTEM:SOFTWARE
| 23,531 vehicles affected
Defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.
Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.
Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
View full details →Recall 12V076000 — FUEL SYSTEM, GASOLINE
| 23,531 vehicles affected
Defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.
Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.
Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
View full details →Owner Complaints for the 2012 NISSAN QUEST
139 complaints have been filed with NHTSA for the 2012 NISSAN QUEST. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 28 | 0 | 0 | 0 | 0 |
| Electrical System | 17 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 16 | 0 | 0 | 0 | 0 |
| Engine | 13 | 1 | 2 | 0 | 0 |
| Unknown Or Other | 12 | 0 | 0 | 1 | 0 |
| Structurebody | 8 | 1 | 0 | 0 | 0 |
| Vehicle Speed Control | 7 | 2 | 0 | 1 | 0 |
| Service Brakes | 6 | 2 | 0 | 1 | 0 |
| Tires | 5 | 0 | 0 | 0 | 0 |
| Air Bags | 4 | 1 | 0 | 0 | 0 |
| Fuel System Gasoline | 4 | 1 | 0 | 0 | 0 |
| Wheels | 4 | 0 | 0 | 0 | 0 |
| Electrical Systemsoftware | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Electrical System Instrument Clusterpanel | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlaccelerator Pedal | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I purchased the van and noticed that at times it would suddenly de-accelerate and drop from whatever speed im doing and refuse to speed up even if I press the gas peddle to the floor. Id come up to a stop sign and stop, then at times it wouldnt accelerate, even with the peddle to the floor, it would barely move forward. I brought it back to the person I purchased it from tried to describe what happened, they had someone check the transmission and said it was fine. Its continued to do this, and has almost caused crashes because it does it periodically and without warning on inclines, at red lights, if I driven a long distance (i.e. 1hr or so) etc, and when stopped. Its done this especially when it comes to hills, its terrifying but I have no other vehicles and now only drive it locally, avoid hills, and only if I absolutely have to. This is my first Nissan and wasn't aware of issues like this as I typically buy Buick's, so I researched Nissan issues and recalls and recently saw a recall from October 2025 related to the fuel pump injector system reset that describes what ive experienced exactly, but when I took it to the Nissan dealership in Saratoga NY, they said its not a recall, just a warning for my model and year, and they would need to charge me to inspect it, and didnt advise if it was repairable. Anyone else who has this model Nissan I would want warned immediately, and I mean immediately. Its scary seeing other vehicles coming up behind me and I dont know if my van will accelerate or not, I took out a loan to buy this vehicle and am still paying it off. I cant buy another right now. The actual recall for what appears to be the same issue came out for 2013 and newer Nissans but again, should include this model for year 2012. Those of us with this vehicle should be included in the recall so we can drive safely as well. Please make this update to the recall asap. Thank you for your time and consideration to review this
I purchased the van and noticed that at times it would suddenly de-accelerate and drop from whatever speed im doing and refuse to speed up even if I press the gas peddle to the floor. Id come up to a stop sign and stop, then at times it wouldnt accelerate, even with the peddle to the floor, it would barely move forward. I brought it back to the person I purchased it from tried to describe what happened, they had someone check the transmission and said it was fine. Its continued to do this, and has almost caused crashes because it does it periodically and without warning on inclines, at red lights, if I driven a long distance (i.e. 1hr or so) etc, and when stopped. Its done this especially when it comes to hills, its terrifying but I have no other vehicles and now only drive it locally, avoid hills, and only if I absolutely have to. This is my first Nissan and wasn't aware of issues like this as I typically buy Buick's, so I researched Nissan issues and recalls and recently saw a recall from October 2025 related to the fuel pump injector system reset that describes what ive experienced exactly, but when I took it to the Nissan dealership in Saratoga NY, they said its not a recall, just a warning for my model and year, and they would need to charge me to inspect it, and didnt advise if it was repairable. Anyone else who has this model Nissan I would want warned immediately, and I mean immediately. Its scary seeing other vehicles coming up behind me and I dont know if my van will accelerate or not, I took out a loan to buy this vehicle and am still paying it off. I cant buy another right now. The actual recall for what appears to be the same issue came out for 2013 and newer Nissans but again, should include this model for year 2012. Those of us with this vehicle should be included in the recall so we can drive safely as well. Please make this update to the recall asap. Thank you for your time and consideration to review this
I purchased the van and noticed that at times it would suddenly de-accelerate and drop from whatever speed im doing and refuse to speed up even if I press the gas peddle to the floor. Id come up to a stop sign and stop, then at times it wouldnt accelerate, even with the peddle to the floor, it would barely move forward. I brought it back to the person I purchased it from tried to describe what happened, they had someone check the transmission and said it was fine. Its continued to do this, and has almost caused crashes because it does it periodically and without warning on inclines, at red lights, if I driven a long distance (i.e. 1hr or so) etc, and when stopped. Its done this especially when it comes to hills, its terrifying but I have no other vehicles and now only drive it locally, avoid hills, and only if I absolutely have to. This is my first Nissan and wasn't aware of issues like this as I typically buy Buick's, so I researched Nissan issues and recalls and recently saw a recall from October 2025 related to the fuel pump injector system reset that describes what ive experienced exactly, but when I took it to the Nissan dealership in Saratoga NY, they said its not a recall, just a warning for my model and year, and they would need to charge me to inspect it, and didnt advise if it was repairable. Anyone else who has this model Nissan I would want warned immediately, and I mean immediately. Its scary seeing other vehicles coming up behind me and I dont know if my van will accelerate or not, I took out a loan to buy this vehicle and am still paying it off. I cant buy another right now. The actual recall for what appears to be the same issue came out for 2013 and newer Nissans but again, should include this model for year 2012. Those of us with this vehicle should be included in the recall so we can drive safely as well. Please make this update to the recall asap. Thank you for your time and consideration to review this
My van is not accelerating properly, it seems to idle out and does not go over 20 mph it idles on acceleration decline. i could not get out of way fast enough if traffic was busy.
My van is not accelerating properly, it seems to idle out and does not go over 20 mph it idles on acceleration decline. i could not get out of way fast enough if traffic was busy.
Safety Rating for the 2012 NISSAN QUEST
NHTSA has not yet tested the 2012 NISSAN QUEST in its New Car Assessment Program.
Technical Service Bulletins for the 2012 NISSAN QUEST
Nissan North America, Inc. has issued 5 technical service bulletins (TSBs) for the 2012 NISSAN QUEST. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
NTB12-064a — ELECTRICAL SYSTEM
2012 QUEST; DOOR REQUEST SWITCH INOPERABLE AND NO START AT PDI This bulletin is no longer active. Please discard previous versions of NTB12-064.
NTB14054 — SERVICE BRAKES, HYDRAULIC
SERVICE INFORMATION A new updated front brake rotor service part is available for the Applied Vehicles. If front brake rotor service is required because of brake judder: - Replace both brake rotors with the one listed in the Parts Information. - Refer to the Electronic Service Manual as needed for...
NTB-12-077 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NISSAN: WHEN USING KEY FOB, DOOR REQUEST SWITCH, OR DRIVER MASTER SWITCH, WILL NOT UNLOCK, BUT WILL LOCK DRIVER'S SIDE SLIDING DOOR AND OTHER DOORS OPERATE CORRECTLY, CHECK ESS (EXTENDED STORAGE SWITCH) IS NOT PUSHED IN (DELIVERY MODE). MODEL 2012 QUEST. *PE
NTB-12-077 — STRUCTURE:BODY:DOOR
NISSAN: WHEN USING KEY FOB, DOOR REQUEST SWITCH, OR DRIVER MASTER SWITCH, WILL NOT UNLOCK, BUT WILL LOCK DRIVER'S SIDE SLIDING DOOR AND OTHER DOORS OPERATE CORRECTLY, CHECK ESS (EXTENDED STORAGE SWITCH) IS NOT PUSHED IN (DELIVERY MODE). MODEL 2012 QUEST. *PE
NTB-12-077 — ELECTRICAL SYSTEM
NISSAN: WHEN USING KEY FOB, DOOR REQUEST SWITCH, OR DRIVER MASTER SWITCH, WILL NOT UNLOCK, BUT WILL LOCK DRIVER'S SIDE SLIDING DOOR AND OTHER DOORS OPERATE CORRECTLY, CHECK ESS (EXTENDED STORAGE SWITCH) IS NOT PUSHED IN (DELIVERY MODE). MODEL 2012 QUEST. *PE
NHTSA Investigations for the 2012 NISSAN QUEST
NHTSA has opened 1 investigation into potential safety defects in the 2012 NISSAN QUEST.
Investigation AQ12003 — ELECTRICAL SYSTEM:SOFTWARE Closed
Opened:
Gwinnett Place Nissan / Quest Recall
Other Model Years of the NISSAN QUEST
- 2007 NISSAN QUEST — 308 complaints
- 2008 NISSAN QUEST — 74 complaints
- 2009 NISSAN QUEST — 29 complaints
- 2011 NISSAN QUEST — 91 complaints
- 2012 NISSAN QUEST (current)
- 2013 NISSAN QUEST — 22 complaints
- 2014 NISSAN QUEST — 22 complaints
- 2015 NISSAN QUEST — 16 complaints
- 2016 NISSAN QUEST — 16 complaints
- 2017 NISSAN QUEST — 7 complaints
Other NISSAN Models
- NISSAN ALTIMA — 20,037 total complaints
- NISSAN PATHFINDER — 10,111 total complaints
- NISSAN ROGUE — 9,608 total complaints
- NISSAN MAXIMA — 8,834 total complaints
- NISSAN SENTRA — 8,129 total complaints
- NISSAN MURANO — 7,410 total complaints
- NISSAN VERSA — 4,436 total complaints
- NISSAN FRONTIER — 4,425 total complaints