2011 NISSAN QUEST — Problems, Recalls & Safety Data
N/A
Safety Rating
91
Owner Complaints
1
Recall
23
Service Bulletins
0
Investigations
Overview of the 2011 NISSAN QUEST
The 2011 NISSAN QUEST has received a total of 91 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:SOFTWARE, FUEL SYSTEM, GASOLINE. 23 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Fuel System Gasoline (25 complaints), Power Train (10 complaints), and Electrical System (9 complaints).
Recalls for the 2011 NISSAN QUEST
NHTSA has recorded 2 recalls for the 2011 NISSAN QUEST, potentially affecting up to 47,062 vehicles.
Recall 12V076000 — ELECTRICAL SYSTEM:SOFTWARE
| 23,531 vehicles affected
Defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.
Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.
Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
View full details →Recall 12V076000 — FUEL SYSTEM, GASOLINE
| 23,531 vehicles affected
Defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH ¼ TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.
Consequence: VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.
Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
View full details →Owner Complaints for the 2011 NISSAN QUEST
91 complaints have been filed with NHTSA for the 2011 NISSAN QUEST. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuel System Gasoline | 25 | 0 | 0 | 0 | 0 |
| Power Train | 10 | 0 | 0 | 0 | 0 |
| Electrical System | 9 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 9 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 9 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 8 | 1 | 0 | 0 | 0 |
| Engine | 6 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 4 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 1 | 0 | 1 | 0 |
| Service Brakes Hydraulic | 2 | 0 | 0 | 0 | 0 |
| Electrical Systemsoftware | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
My vehicle is experiencing the issue under Recall NHTSA ID 12V076000: fuel supply issue that could cause engine stalling. Specifically, due to a programming error, the fuel pump might not supply enough fuel to the engine when driving at slow speeds or idling downhill with a ¼ tank or less of fuel.
The contact owns a 2011 Nissan Quest. The contact stated while driving at various speeds, the vehicle started jerking and became inoperable. The check engine warning light was illuminated. The vehicle was towed to the residence. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty transmission. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.
Van became sluggish when coming to the busy intersection. When I tried to accelerate when light changed, engine light came on and van would not go over 5mph. I was almost hit. Codes were run by a mechanic. Four internal transmission codes are present. Was told that the Quest has a transmission known for these problems. We could've been killed from the vehicle not moving with traffic.
If I push the brakes to make the car stop, then try to have it accelerate again, like at a stop sign or anything, the gas pedal feels like it’s not doing anything, and the car doesn’t start for like 5 seconds, then when it does it goes about 5 mph for like 500 feet, then it goes back to normal, and because of this we feel it’s not safe to operate. This happens every time I drive it, so I only feel safe on not very populated roads driving it.
If I push the brakes to make the car stop, then try to have it accelerate again, like at a stop sign or anything, the gas pedal feels like it’s not doing anything, and the car doesn’t start for like 5 seconds, then when it does it goes about 5 mph for like 500 feet, then it goes back to normal, and because of this we feel it’s not safe to operate. This happens every time I drive it, so I only feel safe on not very populated roads driving it.
Safety Rating for the 2011 NISSAN QUEST
NHTSA has not yet tested the 2011 NISSAN QUEST in its New Car Assessment Program.
Technical Service Bulletins for the 2011 NISSAN QUEST
Nissan North America, Inc. has issued 23 technical service bulletins (TSBs) for the 2011 NISSAN QUEST. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
REVISION 2 P0A08 — SERVICE BRAKES
Brake Fluid Flush Voluntary Service Campaign UPDATE December 16, 2022 Please discard earlier versions of this bulletin. The announcement from September 2, 2022 has been revised to include: ⢠The parts restriction will be removed on the following part and dealers will be able to order, as needed, via normal...
REVISION 1 P0A08 — SERVICE BRAKES, HYDRAULIC
Brake Fluid Flush Voluntary Service Campaign UPDATE September 2, 2022 Please discard earlier versions of this bulletin. The announcement from June 2, 2021 has been revised to include: ⢠A parts restriction has been placed on the following part and can be ordered via DBS: ï D6020-64J0A Reservoir Cap
NTB17-008b — ENGINE
NISSAN; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin applies only to Maxima, Quest, Altima Coupe, Altima Sedan, Pathfinder and Murano vehicles with a 6-cylinder engine and Titan/Titan XD vehicles with a V8 gasoline engine. This bulletin has been amended. The PARTS INFORMATION section has been revised. No...
NTB03074J — EXTERIOR LIGHTING
SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically...
NTB09022G — ELECTRICAL SYSTEM
SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life...
NTB14054 — EQUIPMENT
SERVICE INFORMATION A new updated front brake rotor service part is available for the Applied Vehicles. If front brake rotor service is required because of brake judder: - Replace both brake rotors with the one listed in the Parts Information. - Refer to the Electronic Service Manual as needed for...
MAILSOL — TIRES
Nissan is conducting a Vehicle Service Campaign on certain 2011-13 Quest vehicles to provide an Owner?s Manual supplement updating tire cable information based on tire size.
MAILSOL — EQUIPMENT
Nissan is conducting a Vehicle Service Campaign on certain 2011-13 Quest vehicles to provide an Owner?s Manual supplement updating tire cable information based on tire size.
MAILS — EQUIPMENT
Nissan is conducting a Vehicle Service Campaign on certain 2011-13 Quest vehicles to provide an Owner?s Manual supplement updating tire cable information based on tire size.
PC196OL — TRAILER HITCHES
Nissan is conducting a Voluntary Service Campaign on certain Model Year 2011 Nissan Quest vehicles that may be equipped with a genuine Nissan accessory tow hitch.
Showing 10 of 23 technical service bulletins.
NHTSA Investigations for the 2011 NISSAN QUEST
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NISSAN QUEST
- 2006 NISSAN QUEST — 108 complaints
- 2007 NISSAN QUEST — 308 complaints
- 2008 NISSAN QUEST — 74 complaints
- 2009 NISSAN QUEST — 29 complaints
- 2011 NISSAN QUEST (current)
- 2012 NISSAN QUEST — 139 complaints
- 2013 NISSAN QUEST — 22 complaints
- 2014 NISSAN QUEST — 22 complaints
- 2015 NISSAN QUEST — 16 complaints
- 2016 NISSAN QUEST — 16 complaints
Other NISSAN Models
- NISSAN ALTIMA — 20,037 total complaints
- NISSAN PATHFINDER — 10,111 total complaints
- NISSAN ROGUE — 9,608 total complaints
- NISSAN MAXIMA — 8,834 total complaints
- NISSAN SENTRA — 8,129 total complaints
- NISSAN MURANO — 7,410 total complaints
- NISSAN VERSA — 4,436 total complaints
- NISSAN FRONTIER — 4,425 total complaints