NHTSA Complaint #11384736 — 2020 TOYOTA HIGHLANDER SERVICE BRAKES

Complaint Details

ODI Number	11384736
Vehicle	2020 TOYOTA HIGHLANDER
Component	SERVICE BRAKES
Date of Incident	December 23, 2020
Date Filed	December 23, 2020
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

WE RECENTLY PURCHASED OUR HIGHLANDER AND IT HAS A LITTLE OVER 4,000 MILES. TODAY WHILE DRIVING DOWN THE ROAD AT ABOUT 45 MPH, THE CAR JUST LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. 1. CHECK ENGINE - REDUCED ENGINE POWER 2. SECONDARY COLLISION BRAKE SYSTEM MALFUNCTION WE HAD TO PARK AND WAIT FOR THE TOYOTA DEALERSHIP TO COME AND TOW IT TO THE SERVICE CENTER. AT THIS POINT I DON'T KNOW WHAT WAS WRONG OR WHY IT JUST CUT OUT WHILE DRIVING. I AM VERY CONCERNED AND CAN ONLY HOPE TOYOTA CAN ADDRESS THIS OR REPLACE THE CAR.

Related Complaints for the 2020 TOYOTA HIGHLANDER

Other SERVICE BRAKES Complaints

#11708018 — December 31, 2025 — My 2020 Toyota Highlander Hybrid has a braking issue identified in Toyota Service Bulletin T-SB-0059-23, Hybrid Regen...

#11699177 — November 13, 2025 — When braking, and decelerating through 25 to 20 MPH, the brakes temporarily stop functioning. There is a noticeable c...

#11678369 — August 4, 2025 — Just went back for secondary break malfunction and was told fuel 🤷🏻‍♀️ i just filled it. Still no remedy for recall s...

#11640492 — February 3, 2025 — Sensation of loss of braking, especially at low/crawling speeds, when braking on a downhill, or when braking on bumpy...

#11626803 — November 22, 2024 — When coming to a stop the vehicle will often lurch forward. The lurch is powerful and could easily cause a collision...

Recent Complaints for the 2020 TOYOTA HIGHLANDER

#11719509 — POWER TRAIN — February 20, 2026 — At approximately 120,000 miles, the vehicle began exhibiting a pronounced shudder or vibration between 40–50 mph unde...

#11719509 — VEHICLE SPEED CONTROL — February 20, 2026 — At approximately 120,000 miles, the vehicle began exhibiting a pronounced shudder or vibration between 40–50 mph unde...

#11714768 — AIR BAGS — February 1, 2026 — Taken vehicle at least 6 times to dealer (Corwin Toyota), to enquire about the 23v-865 recall, and each time have bee...

#11714593 — POWER TRAIN — January 30, 2026 — THE TRANSMISSION FAILED SUDDENLY.

#11711916 — POWER TRAIN — January 19, 2026 — Our 2020 Highlander with 45,000 miles started making a whining noise when accelerating. After the Toyota garage looke...