NHTSA Complaint #11384692 — 2019 TOYOTA HIGHLANDER

ALTHOUGH MY CAR WAS NEW (ONLY 11 MONTHS OLD) AND LESS THAN 5000 MILES, IT HAD SHUT DOWN COMPLETELY WHILE I WAS PULLING OUT OF A PARKING LOT. I HAD TO GET IT TOWED TO THE NEAREST TOYOTA DEALERSHIP OVERNIGHT. THEY TOLD ME IT WAS MY FAULTY FUEL PUMP AND THAT THEY HAD NEVER SEEN THAT HAPPEN TO SUCH A NEW CAR BEFORE. CURRENTLY I HAVE MY CHECK ENGINE LIGHT ON (MY CAR HAS LESS THAN 6200 MILES ON IT) AND IT ONLY GOES AWAY WHEN I PUT IN A FULL TANK OF GAS. AFTER I DRIVE ABOUT 2 MILES, THE CHECK ENGINE LIGHT TURNS ON AGAIN. I AM TERRIFIED MY CAR ENGINE WILL JUST DIE ONCE I'M ON THE ROAD, OR WORSE, THE FREEWAY. I AM UNABLE TO DRIVE THIS CAR WITHOUT THAT FEAR. PLEASE SEE CULVER CITY TOYOTA RECORDS FOR PROOF OF MY FUEL PUMP PROBLEM AND ENGINE DYING. THEY ALSO HAVE RECORD OF MY TOWING TO THAT DEALERSHIP THE NEXT DAY ON SEPT 1, 2020.