NHTSA Complaint #11384066 — 2016 LINCOLN MKX

YESTERDAY, DECEMBER 17, 2020, WHILE BACKING FROM A PARKING SPACE THE BRAKES SELF-APPLIED, NO ALARM SOUNDED PRIOR, AND WHILE NOT CLOSE TO ANYTHING. I COULD LET OFF THE ACCELERATOR AND THE BRAKE WOULD RELEASE SOME. WHEN STRAIGHTENED OUT AND DRIVING A SHORT DISTANCE DOWN THE AISLE IT HAPPENED 2 OR 3 MORE TIMES AND GAVE A RED SIDE WARNING LIGHT. DEAD STOPS, ACCELERATOR FELT HARD TO PUSH. HAPPENED BOTH WHEN CARS WERE ON THE SIDE(S) AND NONE CLOSE AT ALL. I GOT TO THE INTERSECTION WITH NO CARS CLOSE ON ALL 4-SIDES. WHEN I PULLED INTO THE INTERSECTION, IT BRAKED TO A COMPLETE STOP AND REFUSED TO MOVE. BY PLAYING WITH THROTTLE AND DRIVE/PARK BUTTONS, I GOT THE CAR MOVING, I PULLED INTO AN OPEN AREA AND SHUT THE CAR OFF, AND RESTARTED. I DROVE HOME, WENT THROUGH AN 8-FOOT GARAGE DOOR, AND PARKED WITH NO MORE PROBLEMS. THIS ALL HAPPENED IN A WALMART PARKING LOT AND EXIT LANE. DUE TO THE HARD BRAKING, IF THERE HAD BEEN CARS BEHIND OR APPROACHING A COLLISION WOULD HAVE BEEN POSSIBLE IF THE OTHER DRIVER COULD NOT REACT TO AVOID MY CAR.