NHTSA Complaint #11378588 — 2016 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11378588
Vehicle	2016 JEEP CHEROKEE
Component	ENGINE
Date of Incident	December 5, 2020
Date Filed	December 8, 2020
Mileage	36,399 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE JEEP HAS 36.4K MILES. WHEN I DRIVE THE CAR IS OVERHEATING AND SHOOTS ALL THE WAY HOT INTO THE RED AND THEN COOLS DOWN, THEN GOES UP AGAIN. IT HAPPENED 4 TIMES IN 15 MIN. WE FILLED IT WITH ANTIFREEZE. THERE IS NO LEAK. THE DEALER COULDN'T FIND A PROBLEM BUT MY MECHANIC SAYS IT'S AN ENGINE DEFECT THAT CHRYSLER NEEDS TO FIX. IT ALSO HAS A CYLINDER MISFIRE THAT I HAVE HAD TO HAVE FIXED BY CHRYSLER TWICE IN SEPTEMBER AND DECEMBER BECAUSE IT CHUGS WHEN I START THE CAR AND AT STOP LIGHTS. THE CHECK ENGINE LIGHT COMES ON. THEY SAY IT'S BAD SPARK PLUGS. I ONLY DRIVE ABOUT 14 MILES A DAY.

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