NHTSA Complaint #11378025 — 2019 JEEP CHEROKEE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11378025
Vehicle	2019 JEEP CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	December 5, 2020
Date Filed	December 5, 2020
Mileage	5 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

WHILE DRIVING, MY REAR HATCH WARNING CAME ON, I PULLED OVER TO REALIZE THAT THE LATCH WOULD NOT LOCK, CAUSING MY LIGHTS TO STAY ON, CAUSING A COLD ENVIRONMENT FOR MY 9 MONTHS OLD BABY, WITH THE DOOR NOT BEING ABLE TO SEAL. WITH THIS BROKEN, ALSO DISABLES MY REMOTE START, VOIDING ANY ANTI THEFT ABILITIES.

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