NHTSA Complaint #11377437 — 2015 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THEIR WIFE WAS DRIVING THE VEHICLE WENT THE VEHICLE'S TRANSMISSION STARTED CATCHING DESPITE THE DRIVER'S FOOT BEING ON THE BRAKES. THE DRIVER HAD TO PULL OFF TO A NEARBY PARKING LOT AND TURN THE VEHICLE OFF TO AVOID HITTING ANOTHER VEHICLE. THE VEHICLE LEFT THE VEHICLE PARKED FOR A FEW DAYS BEFORE DRIVING IT TO A NEARBY DEALER (CUMBERLAND CHRYSLER DODGE JEEP RAM 1550 INTERSTATE DR, COOKEVILLE, TN 38501; (931) 263-0321) WHO STATED THAT THE TRANSMISSION PUMP AND TRANSMISSION GEARS 4, 4, AND 6, AS WELL AS, THE TRANSMISSION FAILED TO FIND A GEAR AFTER FIRST GEAR. THE VEHICLE'S TRANSMISSION AND COOLANT PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AND REFERRED THEM TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.