NHTSA Complaint #11376987 — 2017 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11376987
Vehicle	2017 TESLA MODEL S
Component	SUSPENSION
Date of Incident	June 9, 2020
Date Filed	November 29, 2020
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

FOR A FEW DAYS I NOTICED A CLUNKING NOISE EMANATING FROM THE LEFT FRONT OF THE CAR WHEN GOING OVER UNEVEN PAVEMENT. THEN WHILE BACKING OUT OF A PARKING SPACE, THE TIRE COLLIDED WITH THE WHEEL LINER AND THE CAR WOULD NOT MOVE. THE CAR WAS TOWED TO THE TESLA DEALERSHIP WHERE IT WAS FOUND THAT THE FRONT DRIVER CASTER ARM WAS BROKEN. I LATER READ THAT THERE HAD BEEN OTHER REPORTS OF 'LINKAGES NEAR THE BALL JOINTS' OF THE SUSPENSION FAILING, ALLOWING CONTACT BETWEEN THE TIRE AND THE WHEEL LINER. THIS SOUNDS A LOT LIKE WHAT HAPPENED TO MY CAR SO I WANTED TO SHARE MY EXPERIENCE

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