NHTSA Complaint #11375146 — 2015 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11375146
Vehicle	2015 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	November 14, 2020
Date Filed	November 17, 2020
Mileage	90,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I WAS SOLD A 2015 FORD FOCUS SE SEDAN FROM A FORD DEALERSHIP. I DIDN'T KNOW ABOUT THE ON GOING LAWSUIT. TELL THE YEAR AFTER WHEN THE TRANSMISSION STARTED TO ACT UP. NOW AS OF 11/14/20 THE STEERING ASSIT WHICH IS ELECTRIC STOP WORKING IN MID DRIVE. AND IT HARD TO STEER THE CAR. AFTER CHECKING THE WEB ABOUT THIS I FOUND OUT THERE WAS A MASSIVE RECALL ON THE FOCUS'S FOR THE STEERING ASSIT. THE DEALER SERVICE GUY IS TELLING ME THERE WAS NO RECALL. I FOUND ON LINE TONIGHT THAT THE STATUE OF LIMITATIONS STATES THAT THE RECALL STAYS OPEN FOR EIGHT YEARS. IT'S ONLY BEEN 5 YRS. SINCE THE CALL WAS BUILT. THE SERVICE GUYS WANT 2,200.00 THE REPLACE THE STEERING ASSIT. I DON'T GET THAT MUCH ON DISABILITY. PLEASE PLEASE HELP ME.

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