NHTSA Complaint #11374877 — 2017 GMC YUKON

WHILE DRIVING, MY A/C CLIMATE CONTROL HAS FAILED IN 2017 GMC YUKON (MILAGE 78,734). THIS HAS CAUSED A DANGEROUS PROBLEM WHEN THE WINDSHIELD FOGGED UP AND I COULDN'T SEE OUT THE WINDSHIELD ALMOST CAUSING A CRASH. I WAS SCARED TO DEATH FROM THIS INCIDENT DRIVING ON I270 HERE IN MD. I AM BOTH SHOCKED AND APPALLED THERE IS NO RECALL ISSUED AND THAT GM USED LEAKY AIR CONDITIONERS THAT BUCKLE UNDER PRESSURE IN MANY 2014-2017 TRUCKS AND SUVS. WHETHER IT'S BUSTED HOSES OR LEAKY CONDENSORS, THOUSANDS OF GM OWNERS LIKE ME ARE UPSET THAT A NATIONWIDE RECALL HAS NOT BEEN ISSUED TO REPAIR THIS DANGEROUS PROBLEM. IT'S SUCH A WIDESPREAD PROBLEM THAT THERE'S A NATIONWIDE BACKORDER FOR REPLACEMENT PARTS. MANY OF THE ORIGINAL REPLACEMENT PARTS WERE DISCONTINUED TO TO THE DEFECT. SEE TSB PIE0340. ALONG WITH THE ALLEGED PROBLEMS WITH THE COMPRESSOR TO CONDENSER LINES, A CLASS ACTION LAWSUIT SAYS THE AIR CONDITIONER CONDENSERS ARE DEFECTIVE BECAUSE THE MATERIALS USED TO MANUFACTURE THE CONDENSERS ARE DEFECTIVE. I TOOK IT TO MY LOCAL SHOP TO FIND OUT MY CONDENSER NEEDS REPLACING AND THE SERVICE TECH TOLD ME IT IS NOT UNDER WARRANTY BUT HAVE HAD MANY PROBLEMS WITH THE CONDENSER ON THIS MAKE AND MODEL VEHICLE . HE ALSO AGREED WITH ME THAT IT SHOULD BE A RECALL SINCE THERE HAVE BEEN SO MANY VEHICLE WITH THE SAME PROBLEM. MY DEALER WANTS TO CHARGE ME $160 JUST TO DIAGNOSE THIS PROBLEM, ALTHOUGH THE DEALER ACKNOWLEDGED THIS PROBLEM FIRST NOTED IN BULLETIN # PIE0340 DATE: JUL 2015. THEN THEY ESTIMATE REPLACEMENT OF DEFECTIVE PARTS TO BE $2000!! I CALLED GMC CUSTOMER SERVICE CASE # 9-6360482931 I ASKED WHY I WAS NEVER NOTIFIED OF THIS PROBLEM WHEN I BOUGHT THIS USED VEHICLE AND THEY DECLINED TO ANSWER. I WOULD NOT HAVE PURCHASED THIS VEHICLE HAD I HAVE KNOWN OF THIS SAFETY DEFECT. I RESPECTFULLY ASK THAT YOU HAVE GM ISSUE A RECALL.