NHTSA Complaint #11707493 — 2017 GMC YUKON

I started noticing issues with my transmission around 55,000 miles on it. It first started with no noticing that it wouldn’t gear down when it needed to, and then when it finally did gear down, it would really jerk the vehicle. I started calling GMC then and questioning and putting in a claim. Just went back-and-forth four months. Now it was getting worse to where I could feel the transmission slipping it wouldn’t kick into upper gear or lower gear. Again, I was still calling GMC and reporting these issues. I was told to take it and have a transmission oil change, which I did costing me $300. I still noticed this problem and I continue to call. I kept being told that they would have somebody call me back which nobody ever called me back to find out specifics. I took it to a GMC garage have them put it on a machine, and I was told that it needed a new transmission and this wasn’t something GMC was covering. This new transmission cost me $6200 and was done on 1/5/25. Please remember this vehicle only had 64,000 miles on it, which is absolutely ridiculous to need a transmission at this mileage. I again had called in January 2025 reporting this and was told someone would call me back and never heard from them.