NHTSA Complaint #11634210 — 2017 GMC YUKON

I am submitting this complaint regarding a persistent and significant transmission issue with my 2017 GMC Yukon Denali, which I purchased in June 2024. The transmission has been malfunctioning, causing the vehicle to jerk and hesitate, particularly during acceleration. This component is available for inspection upon request. Safety Concerns: This issue poses a serious risk to my safety and the safety of others on the road. The jerking and hesitation during operation can result in delayed acceleration or unexpected speed changes. These problems have occurred while merging into traffic and driving on highways, creating hazardous situations where immediate and reliable vehicle performance is critical. Reproduction and Inspection: The problem has been reproduced and confirmed by an independent mechanic who inspected the vehicle. The diagnosis identified a transmission malfunction, which appears consistent with reports from other owners of GMC Yukon models. However, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. Warning Symptoms: There were no warning lamps or error messages displayed prior to the onset of the issue. The jerking and hesitation began soon after I purchased the vehicle in June 2024 and have progressively worsened over time. I have discovered that GMC has issued recalls for similar transmission issues in later Yukon models (2021 and 2022). However, despite widespread complaints, earlier models like my 2017 Yukon Denali have not been included in these recalls. Given the safety risks associated with this transmission defect and the frequency of similar complaints from other owners, I urge the NHTSA to investigate this matter. Prompt action is essential to ensure the safety of drivers and passengers in affected vehicles and to hold the manufacturer accountable for addressing this defect.