NHTSA Complaint #11374209 — 2017 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11374209
Vehicle	2017 JEEP COMPASS
Component	ELECTRICAL SYSTEM
Date of Incident	November 11, 2020
Date Filed	November 11, 2020
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

MULTIPLE ELECTRICAL ISSUES FOR THE LAST 2 YEARS. MOST NOTABLY IS WHEN I START THE CAR THE TEMPERATURE RESETS ITSELF TO THE OPPOSITE OF WHAT IT WAS. I.E. TURNED CAR OFF WITH TEMP LO AND RESET ITSELF TO HI. TAKEN IT TO THE DEALERSHIP WHO STATES THEY CAN'T REPLICATE THIS AT ALL. THIS STILL HAPPENS WITH NO RESOLVE. NOW I RECEIVE DASH MESSAGES STATING MULTIPLE LIGHTS DON'T WORK SUCH AS THE BRAKE LIGHTS HOWEVER THEY ARE PERFECTLY FINE. OTHER MESSAGES HAVE FLASHED BUT THEN DISAPPEAR. ALSO ISSUES WITH THE USB AND UCONNECT. USB HAS BEEN REPLACED DUE TO BEING LOOSE BUT NOW AS I DRIVE THE USB CUTS IN AND OUT. ALSO HAVE BEEN TOLD THEY CANNOT REPLICATE THIS ISSUE.MANY OF THESE ISSUES STARTED 6 MONTHS AFTER PURCHASING THE VEHICLE AND STILL PERSIST TO THIS DAY.

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