NHTSA Complaint #11373171 — 2011 FORD EXPLORER

AS I WAS IN MOTION DRIVING MY SERVICE POWER STEERING LIGHT CAME ON AND ABOUT 30 SECONDS LATER I LOST ALL POWER STEERING CAUSING MY VEHICLE TO SWERVE TO THE LEFT. I WAS ABLE TO STOP THE VEHICLE. THE VEHICLE IHAS HAS THIS ISSUE OF LOOSING POWER STEERING IN THE PAST AUGUST OF 2019 AND THE POWER STEERING RACK WAS REPLACED FEBRUARY OF 2018. I HAVE TAKEN MY VEHICLE INTO THE LOCAL FORD DEALERSHIP IN 2019 AND WAS ADVISED IT NEEDED A NEW POWER STEERING RACK AT MY COST! I HAVE SINCE HAD THIS ISSUE AGAIN NOVEMBER 3RD. I HAVE CONTACTED FORD AND THE DEALERSHIP IN 2019 CREATED A FRAUD CLAIM FOR REPROGRAMING THE CLIMATE CONTROL MODULE NOTHING WITH THE ISSUE THAT I INITIALLY BROUGHT IN WITH. IM SCARED FOR THE SAFETY OF MY FAMILY IN THIS VEHICLE AND THE UNETHICAL CLAIM BARNES BAKER AUTOMOTIVE OF TRENTON, MO HAS CLAIMED. MY VEHICLE IS NOT SAFE TO DRIVE AT THIS TIME AND I HAVE CONCERNS THAT THE SUSPENSION RECALL HAS EVEN BEEN PREFORMED. THE RECALL FOR THE POWER STEERING HAS BEEN PERFORMED BUT, IS AN ONGOING PROBLEM FOR MY VEHICLE. FORD IS CLAIMING THIS IS NOT A RECALL RELATED ISSUE WHICH THIS VEHICLE HAS HAD A ONGOING P[ROBLEM WITH THE POWER STEERING LOCKING UP. THIS ALMOST CAUSED AN ACCIDENT!