NHTSA Complaint #11372649 — 2017 AUDI A4

TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT STATED THAT THE AC BEGAN TO BLOW HOT AIR. THE DASHBOARD WAS REMOVED TO REPLACE THE SENSOR USED FOR RELEASING COLD AIR. THEN WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION WARNING SYSTEM ACTIVATED AND INFORMED THE CONTACT THAT THEY WOULD HAVE TO USE THE PADDLES TO STEER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (AUDI FORT LAUDERDALE - SALES DEPARTMENT 1200 N FEDERAL HWY, FORT LAUDERDALE, FL 33304; (954) 545-4650) WHO REMOVED THE CONSOLE TO REPLACE THE TRANSMISSION. THE THIRD ISSUE WAS THAT THE VEHICLE HAD FAILED TO START. THE CERTIFIED MECHANIC TOWED THE VEHICLE DUE TO CONNECTOR FUNCTION TO START THE VEHICLE. THE VEHICLE WAS RETURNED THE VEHICLE TO THE DEALER WHO STATED THAT THE COMMUNICATION BETWEEN KEY AND STARTER HAD FAILED AND THE DEVICE THAT PROVIDED THIS FUNCTION WAS REPLACED. THE FOURTH ISSUE WAS THAT WHILE DRIVING APPROXIMATELY 60 MPH WHEN THE TRANSMISSION SUDDENLY FAILED. THE CONTACT RESTARTED THE VEHICLE AND TOOK THE VEHICLE TO THE DEALER BY STEERING THE VEHICLE USING THE PADDLES AS SUGGESTED BEFORE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE CONTACT WAS THEN REFERRED BACK TO THE DEALER. THE MATTER HAD NOT BEEN RESOLVED. THE FAILURES AD REOCCURRED. THE CONTACT STATED THAT ALL FAILURES HAD OCCURRED IN A TOTAL OF A 1,100 MILES TIME FRAME. THE APPROXIMATE FAILURE MILEAGE WAS 25, 700.